Job Summary

To lead and manage the Conveyancing Department, ensuring the efficient delivery of legal services, high standards of client care, full regulatory compliance, and the ongoing development and performance of the department.

Department Leadership and Management

• Lead, supervise and manage all staff within the Conveyancing Department.
• Oversee and coordinate the performance of the overall Conveyancing Department
• Allocate and oversee workloads to ensure effective use of resources and timely progression of matters.
• Monitor performance across the department and address any issues as they arise.
• Provide supervision, guidance and support to fee earners and support staff.
• Conduct appraisals and contribute to the development and training of team members.
• Ensure the department operates in line with firm policies, procedures and service standards.

Fee Earning Responsibilities

• Maintain a personal caseload of residential conveyancing matters from instruction to completion.
• Ensure all matters are progressed efficiently and in accordance with agreed timescales.
• Maintain high standards of client care and communication.
• Provide technical input and support on complex or high-value matters within the team.

Compliance and Risk Management

• Ensure compliance with all regulatory and professional obligations, including SRA, CQS, AML, GDPR and lender panel requirements.
• Ensure all files are maintained in accordance with firm procedures and quality standards.
• Liaise with Compliance Officers in relation to audits, risk management and regulatory matters.
• Undertake regular file reviews to ensure compliance and quality standards are met across the department.

Business Development and Marketing

• Contribute to the development and implementation of departmental business plans.
• Maintain and develop relationships with referrers and professional contacts.
• Liaise with the marketing team regarding any advertising or promotional requirements for the department.
• Attend networking events as appropriate and represent the firm externally.

Financial and Operational Management

• Monitor departmental financial performance, including billing, work in progress and overall profitability.
• Ensure timely billing and effective file progression to support cashflow.
• Contribute to budgeting and financial planning for the department.
• Ensure effective operational management of the department on a day-to-day basis.

General Responsibilities
• Comply with all firm policies and procedures.
• Uphold the firm’s standards of professionalism and client care.
• Undertake any other duties as reasonably required consistent with the role.

What We Offer

• Supportive and close-knit working environment

• Exposure to a broad client base

• Opportunities for professional development

• Competitive salary

• Generous holiday entitlement increasing with years of service (to include additional holiday over Christmas/New Year & a day off on your birthday )

• Pension scheme

• Free onsite parking

Please send your CV with a covering letter to our Practice Manager, Noami – naomi.ohalloran@penmanssolicitors.co.uk